As technology continues to play an integral role in K-12 education, school IT teams face increasing challenges in maintaining reliable, secure, and efficient digital environments. This session will explore how modern tools and strategies, particularly AI and observability, can transform IT operations and support education goals. We’ll begin by discussing the evolving role of K-12 technology personnel and the unique demands they face in today’s schools, then dive into the concept of observability, highlighting how it, alongside AI and machine learning, provides deep insights to proactively address system issues, enhance performance, and boost security.
